
Negative keywords: stop paying for the wrong searches
A search can mention your service and still be a terrible fit. Here’s how exclusions help you spend with more intention.
Read articleUseful explanations, considered opinions and research into the work that helps a business move forward.
A search can mention your service and still be a terrible fit. Here’s how exclusions help you spend with more intention.
Read the feature 25 October 2026 · 6 min read
11 articles to explore

A search can mention your service and still be a terrible fit. Here’s how exclusions help you spend with more intention.
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A new website can be ready while the handover is still unfinished. Existing page links, email and enquiry routes each need a place in the move plan.
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A report should leave you knowing what happened and what needs attention. A page of green arrows can still leave both questions unanswered.
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A finished-project photograph can catch someone’s attention. The useful part is explaining what you were asked to do, what you contributed and what the evidence actually shows.
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A client says 'looks good'. Your team still needs to know which version they saw, what they agreed to and whether work can move forward.
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You can arrive with rough notes. What matters is explaining the job the website needs to do, what you already have and which decisions still need help.
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A completed form tells you someone made contact. Deciding whether you can help them takes a clearer definition of the work you want.
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A supplier can look after your website while your business keeps control of its address. Getting the account details right makes that relationship much easier.
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The advert made a promise. The landing page has to make the next step feel worth taking.
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The headline fee is the beginning of a comparison. Scope and what happens after launch make the numbers useful.
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A good workspace gives people somewhere clear to find the job, understand the status and do their part.
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